OSS integration issues and community support: an integrator perspective

The reuse and integration of Open Source Software (OSS) components provided by OSS communities is becoming an economical and strategic need for today’s organizations. The integration of OSS components provides many benefits, but also risks and challenges. One of the most important risks is the lack of effective and timely OSS community support for dealing with possible integration problems. For gaining an understanding of the common problems that organizations face when integrating OSS components, and the role played by OSS communities, we performed an exploratory study on 25 OSS integration projects from different European organizations. The results show that the main way of reducing integration problems was the use of OSS components from well-established communities; therefore very few integration problems were identified. In most of the cases these problems were successfully solved with the support from the OSS community and/or colleagues. In addition, contrary to the common belief that understanding code from someone else is a hard and undesirable task, some integrators consider OSS code even more understandable than their own code.Peer ReviewedPostprint (author's final draft

Impact of stakeholder type and collaboration on issue resolution time in OSS Projects

Born as a movement of collective contribution of volunteer developers, Open source software (OSS) attracts an increasing involvement of commercial firms. Many OSS projects are composed of a mix group of firm- paid and volunteer developers, with different motivation, collaboration practices and working styles. As OSS is collaborative work in nature, it is important to know whether these differences have an impact on project outcomes. In this paper, we empirically investigate the firm-paid participation in resolving OSS evolution issues, the stakeholder collaboration and its impact on OSS issue resolution time. The results suggest that though a firm-paid developer resolves much more issues than a volunteer developer does, there is no difference in issue resolution time between firm-paid and volunteer developers. Besides, the more important factor that influences the issue resolution time comes from the collaboration among stakeholders rather than from measures of individual characteristics.Peer ReviewedPostprint (author’s final draft

Impact of Stakeholder Type and Collaboration on Issue Resolution Time in OSS Projects

Abstract. Initialized by a collective contribution of volunteer developers, Open source software (OSS) attracts an increasing involvement of commercial firms. Many OSS projects are composed of a mix group of firm-paid and volunteer developers, with different motivations, collaboration practices and working styles. As OSS development consists of collaborative works in nature, it is important to know whether these differences have an impact on collaboration between difference types of stakeholders, which lead to an influence in the project outcomes. In this paper, we empirically investigate the firm-paid participation in resolving OSS evolution issues, the stakeholder collaboration and its impact on OSS issue resolution time. The results suggest that though a firm-paid assigned developer resolves much more issues than a volunteer developer does, there is no difference in issue resolution time between them. Besides, the more important factor that influences the issue resolution time comes from the collaboration among stakeholders rather than from individual characteristics

Collaborative resolution of requirements mismatches when adopting open source components

[Context and motivation] There is considerable flexibility in requirements specifications (both functional and non-functional), as well as in the features of available OSS components. This allows a collaborative matching and negotiation process between stakeholders such as: customers, software contractors and OSS communities, regarding desired requirements versus available and thus reusable OSS components. [Problem] However, inconclusive research exists on such cooperative processes. Not much empirical data exists supporting the conduction of such research based on observation of industrial OSS adoption projects. This paper investigates how functional and non-functional requirement mismatches are handled in practice. [Results] We found two common approaches to handle functional mismatches. The main resolution approach is to get the components changed by the development team, OSS community or commercial vendor. The other resolution approach is to influence requirements, often by postponing requirements. Overall, non-functional requirements are satisfactorily achieved by using OSS components. Last but not least, we found that the customer involvement could enhance functional mismatch resolution while OSS community involvement could improve non-functional mismatch resolution. [Contribution] Our data suggests that the selecting components should be done iteratively with close collaboration with stakeholders. Improvement in requirement mismatch resolution to requirements could be achieved by careful consideration of mismatches size, requirements flexibility and components quality.Peer ReviewedPostprint (author's final draft

System requirements-OSS components: matching and mismatch resolution practices – an empirical study

Developing systems by integrating Open Source Software (OSS) is increasingly gaining importance in the software industry. Although the literature claims that this approach highly impacts Requirements Engineering (RE) practices, there is a lack of empirical evidence to demonstrate this statement. To explore and understand problems and challenges of current system requirement–OSS component matching and mismatches resolution practices in software development projects that integrate one or more OSS components into their software products. Semi-structured in-depth interviews with 25 respondents that have performed RE activities in software development projects that integrate OSS components in 25 different software development companies in Spain, Norway, Sweden, and Denmark. The study uncovers 15 observations regarding system requirements-OSS components matching and mismatch resolution practices used in industrial projects that integrate OSS components. The assessed projects focused mainly on pre-release stages of software applications that integrate OSS components in an opportunistic way. The results also provide details of a set of previously unexplored scenarios when solving system requirement–OSS component mismatches; and clarify some challenges and related problems. For instance, although licensing issues and the potential changes in OSS components by their corresponding communities and/or changes in system requirements have been greatly discussed in the RE literature as problems for OSS component integration, they did not appear to be relevant in our assessed projects. Instead, practitioners highlighted the problem of getting suitable OSS component documentation/information.Peer ReviewedPostprint (author's final draft

Challenges on Software Defect Analysis in Smart Grid Applications

Abstract—Smart Grid software applications are a kind of ultra-large-scale system (ULSS) where complexity has a profound impact on their quality and defect profiles. Their complexity also adds challenges to the process of designing studies to investigate their complicated software development. In this paper we propose an empirical research agenda to study the relationship between the characteristics of Smart Grid software applications as a ULSS and their software defect profile. We base our discussion on a structured literature review and on an ongoing case study in a software company. Future studies are needed on certain characteristics of Smart Grid software applications that affect their defect profile. For this purpose, not only the software development companies but also the grid utilities should be studied